Business Consultant

Das ist der Job

Bloomreach is building the world’s premier agentic platform for personalization.

Darum lohnt es sich

We are currently expanding our Professional Services team, and we’re looking for a new Business Consultant. You will be collaborating with various internal teams to build services focused around the product and contribute for internal process improvement.

We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We’re taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.

We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.

We’re designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer‑first work marketers were always meant to do. And we’re building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn’t only autonomous…it’s also consistent.

From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Do you want to help top e‑commerce businesses boost their performance?

Serve clients and get experience globally (offices in Amsterdam, Bratislava, Prague, London, Moscow, New York, Atlanta and Charlotte). Want to have immediate, tangible results?

Tasks and responsibilities As a business consultant you will be responsible for delivering value to Bloomreach’s clients through the deployment and use of the Engagement Platform.

You will be supporting clients in the implementation phase with business requirements gathering, preparation of the data structure, data migration process and automated programmes deployment.

You will be a key advisor for clients regarding e‑commerce, analytics, data management, digital marketing, marketing automation and emailing + mobile technologies.

You will be responsible for building strong relationships with clients by bringing continuous improvement to their business, maximising utilisation of the platform and improving their KPIs/ROI.

In collaboration with Customer Success Manager you will be responsible for developing business strategy and a roadmap with clients as well as aligning with them on relevant business goals and critical metrics.

On top of the overall knowledge, you will become an expert in chosen part of the platform in order to lead and advise clients and internal stakeholders in a given topic of expertise. You will play a pivotal role in clients’ onboarding, platform adoption and product features utilisation.

What we expect of the candidate Ideally 2‑3 years of experience in a consulting role within a SaaS environment. Working knowledge of at least one of the Bloomreach Engagement platform features.

Experience in the following sectors/fields: online analytics, performance marketing, marketing automation, data science, A/B testing, personalisation, campaign optimisation, customer lifetime value, e‑mailing automation, reactivation, attribution modelling, prediction, product recommendations, e‑commerce.

Knowledge of e‑commerce business and business trends, and the ability to understand clients’ business models and adapt consulting approach accordingly.

Excellent consulting skills: clear written and verbal communication, presentation skills, confidence in dealing with business users and stakeholders at all levels of seniority, exceptional organizational skills, proactive problem‑solving skills. Ability to handle difficult situations in a proactive, goal‑oriented, and highly professional way.

Proactively maintain the highest level of expertise by deepening your knowledge of the Bloomreach Engagement platform and solutions through internally and externally available learning opportunities, as well as self‑study.

Native or professional fluency in English. #LI-HO1 The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Base Salary Range 676 821 Kč—725 182 Kč CZK #J-18808-Ljbffr