Das ist der Job
Do you have a demeanor that is both engaging and pleasant?
Darum lohnt es sich
Are you a communicative organizational talent who understands how to respond to customer needs and wants to help shape internal processes? Then we are looking for you as Business Consultant – Managed Services (m/f/d) in a hybrid model for our locations in Aachen and Paris
We look forward to getting to know yo
u!
Your job – Your pas sion
In the area of customer support you are responsible for the management of maintenance, the creation and maintenance of Jira tickets as well as for the training of usersFurthermore, you will be responsible for quality assurance including the complete recording of errors and test documentation using tools such as Postman, Fitnesse, Zephyr or si milarYou support your developer colleagues by, among other things, managing the dailies, clarifying functional questions, organizing and prioritizing pending tickets and removing obst aclesInternal communication between the departments involved as well as SLA management are also part of your tasksIn addition, you advise your customers on value propositions and goals Your profile – Your st rengths
You have completed your studies or similar qualification, e.g., in the fields of economics, engineeri ng, MINTIn addition, you have (initial) work experience in the financial sector, consulting or in the IT
