Customer Insights Consultant - MS Dynamics CE (m/f/x)

Das ist der Job

Overview Customer Insights Consultant - MS Dynamics CE (m/f/x) at ORBIS SE.

Darum lohnt es sich

You will work with internal teams and customers to integrate data sources, create segmentations, and enable personalized customer journeys.

Responsibilities Analyze customer requirements and design customized solutions based on Dynamics 365 Customer Insights Support implementation and integration of data sources across internal teams (e.g., Power Platform, Azure, SAP) to enable personalized customer journeys Conduct workshops and create technical and functional documentation Contribute to the continuous optimization of marketing, sales, and service processes Provide support for presales activities and quotation preparation Your Offer / What We Look For A degree in business informatics, business administration, or a comparable qualification Experience in consulting or implementing Microsoft Dynamics 365 CE, especially Customer Insights Ability to translate customer needs into added value with targeted customer experiences Knowledge of Micros You will support companies in improving their customer relationships through data-driven insights, analyze requirements, design customized solutions based on Dynamics 365 Customer Insights, and support their implementation.

You will conduct workshops, create technical and functional documentation, and contribute to the continuous optimization of marketing, sales, and service processes. You will also provide support for presales activities and quotation preparation.