Darum lohnt es sich
WeconnectU, the market leader in property management software, is looking for a Customer Success Consultant: Onboarding & Training to join our fast‑growing team. As part of the team, you’ll play a key role in helping new clients get started, guiding them through both the data migration process and hands‑on system training.
Key Responsibilities
• Collaborate with the migration team to define data needs and format client data for upload.
• Assist with data preparation and migration.
• Create and manage custom training plans for clients.
• Monitor training progress and ensure full client support.
• Coordinate training completion and communicate feedback.
• Conduct system training and offer ongoing user support.
We’ve built the most advanced Body Corporate and HOA management software on the market – a single solution that integrates every function of property management and accounting. You’ll also be advising clients on best‑practice SOPs, so we’re looking for someone who’s comfortable with both systems and people.
Qualifications
• Bachelor’s in Accounting or 5+ years bookkeeping experience.
• Proficient in Word, Outlook, PowerPoint; intermediate Excel.
• Strong accounting skills, previous bookkeeping, processing up to TB, with audit prep experience, SARS submissions (VAT/EMP).
• Training/consulting and customer service experience is a plus.
• Strong communication & interpersonal skills (bilingual preferred).
• Ability to explain financial concepts to non‑financial users.
• Organised and able to manage timelines and onboarding goals.
• Professional representation of the company during training and migration.
