Principal Client Manager (m/w/d)

As a Principal Global Client Manager, you own strategic global client relationships, driving revenue retention and growth while ensuring client satisfaction. You engage with stakeholders across levels, coordinating with Sales Specialists, pre-sales architects, and delivery teams to translate client needs into value-driven solutions. You lead C-level conversations and craft opportunity plans to grow accounts and negotiate multi-year contracts. You stay ahead of market trends with deep industry knowledge, building a proactive, data-informed growth strategy.

Verantwortungsbereiche

• Own named global client accounts and drive revenue retention and growth
• Lead client engagements with stakeholders at multiple levels
• Collaborate with Sales Specialists, pre-sales, and delivery teams
• Identify client problems and map them to innovative solutions
• Facilitate C-level business conversations and strengthen relationships
• Develop and execute opportunity plans and manage account portfolios
• Negotiate complex, multi-year deals and ensure client satisfaction
• Build and maintain a pipeline of opportunities and provide strategic insights to clients
• Analyze data to understand client industries and inform strategy
• Develop long-term client business plans with an entrepreneurial approach

Zentrale Anforderungen

• In-depth knowledge of Managed Services across Networking, Cloud, Collaboration, Data Centers, Security, and Applications
• Proven track record selling solutions and managing enterprise accounts, especially Managed Services
• Strong business acumen and negotiation skills for win-win outcomes
• Strategic thinking for long-term planning amid internal and external factors
• Proactive, independent opportunity identification and qualification
• Excellent verbal and written communication
• Strong client-centric focus and problem-solving abilities
• Ability to quickly learn and market new solutions
• Collaborative with delivery teams across multiple business areas
• Bachelor's degree in business management or related field
• client-centricity
• negotiation
• communication (oral and written)
• strategic thinking
• problem-solving
• Managed Services across Networking, Cloud, Collaboration, Data Centers, Security, Applications