Professional Services Consultant - Germany/Switzerland
Anzeige auf Englisch
ppFluent German required. /p pProfessional Services within Fortinet is an integral part of the support and services organization. The Consultant will collaborate with the assigned Customer and peers to drive customer satisfaction. This role is for an on-site engagement. /p pThe Professional Services Consultant works on Customer site, aiming to provide timely, quality, and cost-effective technical services, including vendor expertise during security infrastructure design, deployment, testing and verification, optimization and operation services. /p pThe Consultant instills confidence through technical ability, focused communication skills and structured approach. This role requires a constant focus on improving technical skills through training or on-job learning opportunities.
The Consultant must be collaborative and build effective working relationships within the Customer and Fortinet to drive success. /p h3Responsibilities /h3 ul liAssists the Customer during the Think and Build phases of a project /li liDevelops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts. /li liProvisions, customizes and verifies Fortinet configurations based on recommended and approved design. /li liTests Fortinet solutions and verifies system behaviour /li liParticipates in interoperability/integration testing of devices that interact with Fortinet products /li liRecommends and implements Fortinet best practices /li liResolves and/or escalates technical issues in a timely fashion /li liDelivers general knowledge transfer to client staff. /li liDevelops and maintains core
competency on Fortinet’s product line and technologies. /li /ul h3Job Requirements /h3 ul li7+ years of experience in LAN/WAN/Network Security Products. /li liExperience with designing and implementing FortiGate solutions (design and implementation) or major 3rd party security solutions. /li liExperience in complex routing and WAN environments where BGP, OSPF is a requirement. /li liWork experience in maintaining, deploying or designing MPLS networks in particular L3 VPN. /li liExposure to MSSP or managed service environments (multi‑tenancy, monitoring, reporting, supportability). /li liExperience in scripting and automation (e.g., ZTP, integration into orchestrator, controllers and dashboard). /li liExcellent communication and technical documentation skills. /li liProven ability to work independently as well as in a team in a collaborative environment; ability to elicit cooperation from
a wide variety of sources, including management, clients and other departments. /li liPositive customer service attitude with excellent soft skills. /li liEnglish and German language - fluent. /li /ul h3Education /h3 ul liUniversity Degree in technical or management discipline and/or equivalent extensive work-related experience. /li /ul pWe encourage candidates from all backgrounds and identities to apply. We offer a competitive Total Rewards package to support you in managing your overall health and financial well‑being, flexible work arrangements, and a supportive work environment. If you aspire to experience a challenging, enjoyable, and rewarding career journey, we invite you to consider joining us and bringing solutions that make meaningful and lasting impact to our 660,000+ customers around the globe. /p /p