Sales Consultant - France (f/m/d)

Trusted Shops is Europe’s leading brand for trust in digital commerce. We offer solutions such as the Trustmark, verified reviews, and buyer protection, already helping more than 30,000 e-commerce businesses build strong and lasting relationships with their customers. Location: Lille – Hybrid work

Responsibilities

• New customer acquisition (B2B) – Contact prospects through cold calling and email campaigns to generate new sales opportunities in the French market.
• Needs analysis and tailored consulting – Take an expert approach to understand the challenges of e-commerce businesses and propose suitable solutions (Trustmark, customer reviews, buyer protection).
• Sales cycle management – Manage all stages of the sales process, from qualification to closing deals, with an average sales cycle of around 2 months.
• Pipeline development and management – Work on a provided pool of prospects (outbound, inbound, partners) while gradually developing your own opportunities.
• Collaboration with internal teams – Ensure a smooth handover to Account Management and Customer Success teams after closing.
• Sales performance tracking – Manage your activity and KPIs via Salesforce with a constant focus on performance and conversion.

Requirements

• 2 to 4 years of experience in a B2B commercial role (Business Development, Sales, Account Management, or similar), ideally in SaaS
• Experience with cold calling and comfortable with active prospecting
• Good understanding of sales cycles and qualification techniques
• English required (minimum B2 level) – official company language
• Strong interest in e-commerce and digital solutions
• Organized, structured, and able to manage multiple opportunities simultaneously
• Team spirit, motivation, and willingness to grow in an international environment

Benefits

• Hybrid work: 3 days in the office (Lille) and 2 days remote
• 28 days of paid leave
• Buddy program: onboarding support from an experienced Trustee
• Individual training and development opportunities
• Health Pass: free access to sports, fitness, and wellness activities (online and in person)
• Mental well-being (OpenUp): confidential access to mental health professionals and personalized support
• Health insurance: La Mutuelle Générale (via Alan)

At Trusted Shops, we value you as a person. Fit with our company is independent of gender, nationality, ethnic or social background, religion/beliefs, disability, age, sexual orientation, or identity. Trusted Shops is firmly committed to diversity and against all forms of discrimination.