Senior Consultant SAP Customer Service (all genders)

Role Overview

As a Senior Consultant, you will drive digital transformation for our clients through SAP Customer Service projects, managing planning, implementation, and system customization.

Responsibilities

• Lead SAP Beratung: Facilitate digital transformation initiatives, including Greenfield and System-Update projects.
• Project Management: Oversee SAP Customer Service software projects from planning to execution.
• Hands-on Customizing: Quickly assume project responsibilities and perform system settings adjustments.
• Client Relations: Maintain and develop relationships with our clients.

Qualifications

• Educational Background: Degree in a STEM field, Business Administration, or equivalent qualification.
• SAP Expertise: Extensive experience in SAP CS (and possibly CM), with additional knowledge in CRM (Service focus) and FSM preferred.
• Communication Skills: Fluent in German and English, with excellent communication skills both internally and externally.

Our Culture

We foster a supportive, respectful, and diverse environment, emphasizing team spirit, continuous learning, and employee development. Recognized as one of Germany’s top IT employers, we offer extensive training and clear career progression paths.