Das ist der Job
Sprinklr is a leading enterprise software company for all customer-facing functions.
Darum lohnt es sich
With advanced AI, Sprinklr's unified customer experience management (Unified‑CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Meet our Professional Services Team! Sprinklr’s market‑leading professional services team helps our clients maximize the return on their Sprinklr investment.
Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description The Implementation Consultant ensures Sprinklr customers receive the best onboarding experience and value by effectively deploying Sprinklr software based on customer use‑cases, industry and best practices.
The consultant also acts as the day‑to‑day internal escalation point, and point of contact for clients, ensuring optimal client service as it relates to platform performance, functionality, enhancements, and configuration while supporting line management and operational excellence.
We apply the right mix of advisory and hands‑on support across people and process optimization to make sure that our clients are successful in their digital transformation journey.
What You’ll Do Sprinklr is looking for a highly experienced and well‑trained professional who will ensure that every client derives the most value possible from their Sprinklr platform implementation. This role will support clients with their ongoing platform needs through best practice recommendations and platform configuration.
Consultants act as the day‑to‑day point of contact for clients, ensuring optimal client service as it relates to platform performance, functionality, enhancements, and configuration. Responsibilities Lead the full lifecycle of a Spr #J-18808-Ljbffr
