Senior Salesforce Consultant | Join our Talent Community

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Responsibilities Designing and implementing Salesforce Service Cloud and Data Cloud solutions tailored to client goals Leading workshops and discovery sessions to understand business needs and translate them into user stories and solution designs Advising clients on CRM strategy, data architecture, and process optimisation Supporting multi‑cloud Salesforce projects and ensuring alignment between business and technology Collaborating with development, UX/design, and content teams (onsite and/or offshore) Preparing and presenting solution proposals, demos, and documentation Mentoring junior consultants and contributing to internal knowledge sharing Promoting reusability and scalability of solution components across engagements Staying current with Salesforce product releases and industry trends Supporting change management and adoption strategies for client teams Qualifications Proven experience with Salesforce Service Cloud and Data Cloud implementations Salesforce certifications are a strong plus (Service Cloud Consultant, Data Cloud, Administrator, Platform App Builder) Experience in client‑facing roles with excellent communication and presentation skills Familiarity with agile delivery methodologies and project management tools Fluency in French and English Experience working in international and cross‑functional teams is a plus Onsite presence in Geneva is required Benefits 25 days of holidays 2 volunteer days for charitable activities Mental health: 3 extra wellness days on top of vacation days and a Mental Health First Aider and Employee Assistance program 40‑hour week & overtime compensation Flexible working hours (flextime) Independent home office management State‑of‑the‑art, creative office space with ergonomically equipped workstations Pet‑friendly offices Full access to Dentsu Academy, on‑site learning sessions, online language courses Learning allowance: 40 additional hours per year for personal and professional development, on top of statutory educational leave Corporate benefits platform Referral bonus program Team events: company parties, monthly breakfasts, aperos Location Geneva – 20 Quai Ernest – Ansermet Contract Full time, Permanent Equality and Inclusion At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision.

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