Software Implementation consultant

Darum lohnt es sich

Description This exciting role as a Software Implementation consultant in our Configuration group will work as part of a team to support and configure our Wire and Cable software for our customers.

This role focuses on: • UI based configuration elements of the Implementation • More technical elements of the Implementation which will require knowledge of SQL and authoring of data collection forms using XML • Supporting our customers and relationship building Responsibilities Consultancy and Configuration • Provide support to existing clients including report generation at critical times of the year • Advise and assist the client in maintaining and enhancing their application • Configure the system as per the defined requirements using the system user interface • Work with technical teams to resolve system and configuration issues • Attend customer meetings and calls as and when required in support of larger implementation project, ensuring a professional image at all times • Provide status updates, highlight risks and issues to supervisor (within the project and/or people manager) Dedicated Consultancy: • Advise and assist the client in maintaining and enhancing their application • Serve as the main point of contact for key customers Techincal Configuration: • Build and maintain custom forms using XML/SQL build scripts Qualifications Skills Required/Desired: • Minimum commercial experience of 2 years.

Required skills, knowledge and characteristics based on responsibilities: • A high level of numeracy • Strong working knowledge of Excel required • Detail-oriented and analytical thinking • Familiarity with web-based applications • Ability to learn new software applications rapidly • Effective communicator with good interpersonal skills as this is a customer-facing role • Previous experience working in teams for project delivery, a plus • Previous experience in a customer facing role, a plus Techincal Configuration: • Experience with relational databases and use of SQL • Working knowledge of XML is ideal Experience in software implementation and / or support, a plus. • Strong academic background in a relevant discipline e.g. computer science, engineering, sustainability or equivalent also a plus. • The ideal candidate will be educated to degree level or equivalent. • Strong communication skills in English are essential, together with fluency in either French or German to support collaboration across the EMEA region.