ServiceNow Consultant (m/w/d)

Job Location: Düsseldorf, Berlin, Hamburg, Augsburg, Frankfurt am Main, Hannover Chicago Lane, München, Nürnberg, Stuttgart

Location Flexibility: Multiple Locations in Country

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Your Responsibilities

• Contribute to exciting and challenging ServiceNow implementation projects for our customers
• Design, develop, and advise on solutions across various process and platform areas
• Take responsibility for the planning, design, and delivery of (sub-)projects
• Review, customize, and enhance existing ServiceNow implementations
• Collaborate within technical project teams to develop innovative solutions
• Drive continuous improvement and enhancement of our services

What You Bring

• Successfully completed degree in Business Administration, (Business) Informatics, or a comparable qualification, along with professional experience in process and platform consulting
• Knowledge of Enterprise Service Management, ideally with an ITIL certification for the core ITSM area
• Solid experience with ServiceNow or other service management platforms
• ServiceNow Certified System Administrator certification; additional implementation certifications are advantageous (preferred: ITSM, HRSD, SAM/HAM)
• Experience within the Public Sector and/or Retail industry is an advantage
• Conceptual knowledge of web technologies such as XML, HTML, JavaScript, JSON, and Web Services
• Knowledge of agile project management and agile software development methodologies (SCRUM)
• Strong communication skills, a customer-focused mindset, and an analytical approach to work
• Ability to consult and present effectively in both German and English
• Willingness to travel (approximately 10%)

What We Offer

• Flexible working hours and the option of mobile working to support a healthy balance between family, leisure, and career
• Extensive learning and development opportunities, enabling you to pursue an expert or leadership career path
• 30 days of annual leave, additional special leave, and an attractive compensation package
• Access to a wide range of discounts and employee benefits
• Award-winning health and well-being programs
• Attractive pension and savings plans to help you prepare for your future or your next big adventure

Relocation Supported: No

Visa Sponsorship Approved: No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.