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• Be the Samsara advisor, managing the deployment of Samsara technology to large-scale customers, enabling customers to achieve quick time to value in their investment • Own the project management including project plans, RAID logs and governance meetings • Lead solution workshops to develop L1 processes for each business process • Guide customers through change management processes including policy, comms and training • Run training sessions, demonstrate Samsara's technology, and work through obstacles with executives and day-to-day users of the system across numerous use cases • Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers Requirements • 8+ years of experience in a senior implementation consultant, project manager, or management consulting role.
Enterprise SaaS and hardware experience preferred • Strong project management skills with ability to follow methodologies • 4+ years experience supporting or working with technical products • 4+ years running on-site workshops with over 10 stakeholders • Solutions-oriented with strong problem-solving & project management skills • Excellent consultative skills with experience in end-to-end system implementations • Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering senior management, day-to-day users of our software • Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment Core Competencies Demonstrates extensive experience in project management and implementation consulting, particularly in enterprise SaaS and hardware environments.
Capable of leading solution workshops, managing change processes, and delivering exceptional customer experiences across multiple engagements.
Highest-signal resume keywords • Project Management • Enterprise SaaS Experience • Change Management • Consultative Skills • Stakeholder Communication ATS Optimization Keywords Hard Skills • Project Management Methodologies • End-to-End System Implementations • Technical Product Support • Workshop Facilitation • Solutions-Oriented Problem Solving Soft Skills • Trust Building • Effective Communication • Initiative • Adaptability • Customer Engagement Industry Keywords • Implementation Consultant • Management Consulting • Governance Meetings • Change Management Processes • Customer Experience Tools & Technologies • Samsara Technology
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