Technical Customer Consultant

Overview In this fixed-term role, you will own end-to-end customer rollouts, translating requirements into robust integrations and designs. You will validate solutions, lead testing, and drive delivery quality across cross-functional teams. You’ll enable rapid customer adoption through demos, workshops, and clear documentation. You’ll work with Product, Engineering, Sales, Support, and Security to shape successful rollouts and measurable outcomes. This position offers a hands-on opportunity to influence how Worldline’s payments technologies scale for customers worldwide.

Leistungen / Benefits Flextime collaborate with engineering on fixes Measure outcomes against KPIs and perform root-cause analysis Deliver technical demos and customer-focused solution sessions Create and maintain technical guides, integration playbooks, and knowledge base articles Enable customers for successful adoption and provide go-live support Manage changes and mitigate risks; travel for on-site support as needed Zentrale Anforderungen Degree in Computer Science, Engineering, or related field, or equivalent practical experience 3+ years in a technical customer-facing role with proven rollout experience Strong foundation in integrations and technical solutioning Experience delivering technical demos, designing solutions, and writing technical documentation Troubleshooting and debugging skills with ability to communicate to technical and non-technical audiences Proficient in

English; additional languages a plus Customer-focused, structured, collaborative; willingness to travel Strong communication and stakeholder management Analytical mindset with problem-solving and decision-making Adaptability and resilience Integrations and technical solutioning Technical demos, solution design, and documentation Bug reproduction and triage, defect management