Alpineo Consulting

• 5+ years in IAM, with 3+ years of focused Okta experience, managing hybrid roles of consulting and technical support.
• Comprehensive understanding of IAM principles, including authentication, authorization, access control, least privilege and lifecycle management.
• Familiarity with access control models (like RBAC, ABAC, PBAC).
• Understanding of Identity as a Service (IDaaS) and its role in the cloud and
• In-depth knowledge of identity protocols (SAML, OAuth, OIDC, SCIM).
• Strong technical troubleshooting abilities, to provide support.
• Automation skills using PowerShell, Python, or APIs for streamlining IAM processes.
• Expertise in Okta configuration, implementation, and customization, with a focus on SSO, MFA, API Access Management, and directory integrations.
• Strong knowledge of Okta's offerings, including Single Sign-On (SSO), Multi_factor Authentication (MFA), Universal Directory, API Access Management and Lifecycle Management (LCM)
• Proficient in configuring Okta policies, workflows, and access rules tailored to business needs.
• Hands-on experience in integrating Okta with external applications and systems (SaaS Platforms, Enterprise Systems, APIs and Custom Applications).

Nice to have:

• Certified Okta Administrator and Okta Certified Consultant or additional certifications in cloud security and IAM.
• Experience in multi-cloud environments (AWS, Azure) and knowledge of integrating Okta within Zero Trust Architectures.
• Proven ability to act as a bridge between business needs and technical execution, offering both strategic IAM advice and hands-on support.
• Project management skills, along with strong communication abilities to manage client expectations and deliver high-quality results.

Responsibilities

• Interact with customers, understand their challenges, and clearly communicate solutions.
• Manage customer expectations, facilitate training, and offer continuous support post-implementation.
• Diagnose and solve technical issues related to identity federation, authentication failures, and API errors.
• Document troubleshooting processes and create runbooks or knowledge base articles for common issues.
• Maintain long-term client relationships by understanding business goals, providing strategic IAM advice, and offering support.