The Lucy Rose Clinic

Qualified Naturopath – Discovery Consultant Work From Home

The Lucy Rose Clinic is one of Australia's leading telehealth functional medicine clinics, specialising in thyroid, hormone and metabolic health.

Supported by our own pathology laboratory, personalised herbal dispensary and nationwide telehealth model, we've helped thousands of Australians regain their health.

As our clinic continues to grow, we're looking for another exceptional naturopath to join our Discovery Team.

About The Lucy Rose Clinic

The Lucy Rose Clinic is one of Australia's leading telehealth functional medicine clinics, specialising in thyroid, hormone and metabolic health.

Supported by our own pathology laboratory, personalised herbal dispensary and nationwide telehealth model, we've helped thousands of Australians regain their health.

As our clinic continues to grow, we're looking for another exceptional naturopath to join our Discovery Team.

About the Role

This is a warm consultative sales role.

You'll speak with people who have already enquired about our services and booked a Discovery Call because they're actively seeking help.

Your role is to:

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Understand their health concerns.

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Build rapport and trust.

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Determine whether our clinic is the right fit.

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Explain our approach.

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Help them commit to their health journey by booking an Initial Consultation.

About You

You're a qualified naturopath who enjoys helping people make important decisions.

You understand that the best salespeople don't talk the most—they listen the best.

You're naturally curious, ask thoughtful questions and quickly build rapport.

You don't see sales as convincing people to buy something they don't need.

You see it as helping the right person take action when you genuinely believe your clinic can improve their life.

You’ll thrive in this role if you:

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Love talking to people.

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Listen exceptionally well.

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Build trust quickly.

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Ask thoughtful, insightful questions.

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Handle objections calmly and professionally.

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Are confident asking for commitment.

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Stay organised in a fast-paced environment.

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Enjoy working towards KPIs.

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Are coachable and always looking to improve.

Your Responsibilities

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Conduct Discovery Calls with warm enquiries.

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Build rapport and identify each patient's goals and challenges.

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Determine whether they're the right fit for our clinic.

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Educate patients on The Lucy Rose Clinic's approach.

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Convert enquiries into Initial Consultations.

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Manage follow-up calls and ongoing communication.

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Maintain accurate CRM records.

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Achieve agreed booking and conversion KPIs.

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Work closely with our practitioners and patient support team.

Essential Requirements

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Degree-qualified Naturopath.

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Excellent communication skills.

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Exceptional listening skills.

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Confident on the phone.

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Comfortable working towards KPIs and sales targets.

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Strong emotional intelligence.

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Highly organised.

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Positive, resilient and coachable.

Highly Desirable

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Previous consultative sales experience.

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Appointment setting or discovery call experience.

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High-ticket sales experience.

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Natural Health Shop Sales

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Telehealth experience.

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Experience using CRM systems.

Career Growth

This role sits within our Sales Team.

For exceptional performers, there may also be opportunities to develop into a clinical consulting role as the business continues to grow.

We love promoting from within and supporting our team to build long-term careers.

What We Offer

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Work from home.

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Full-time permanent role.

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Ongoing coaching and development.

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Base salary plus uncapped commission.

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A passionate, supportive team.

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The opportunity to genuinely change people's lives every day.