Managing Consultant, Print

Das ist der Job

Develop harmonized print solutions across business segments to improve efficiency, standardization and user experience.

Darum lohnt es sich

Build strong governance and effective collaboration with internal teams, business stakeholders, partners, OEMs and other relevant dependencies.

Requirements Bachelor's degree in technical discipline or Business Management, other non‑technical degree or equivalent combination of education and experience At least 8 years of experience in leading print services in global organizations with diverse print technologies In‑depth expertise in print technologies, hardware, and solutions (e.g., Managed Print Services, FollowMe, SAP printing) Proven experience in end‑to‑end print management in large, diverse global enterprises Excellent stakeholder reporting and data presentation skills Proven ability to effectively collaborate with cross‑organizational teams, multi‑cultural projects and partner Expertise in vendor/OEM governance, contract negotiations and performance management Analytical thinker with very good inter‑personal skills and the ability to work independently Business‑fluent proficiency in German and English (written and spoken). #J-18808-Ljbffr Responsibilities Drive operational governance for global Office print services, ensuring efficient end-to-end service delivery in line with industry best practices.

Define and continuously improve service performance by reviewing metrics, SLAs, major incidents, escalations, ticket trends and transformation initiatives. Advise leadership on print strategy, risk exposure and investment decisions, translating technical data into clear business and financial insights.

Establish, maintain and own a single source of truth for the print solutions and device landscape, including deployments, contracts, utilization, reconciliations, refresh schedules and lifecycle management. Implement executive print reporting, management dashboards and stakeholder‑specific reports that provide actionable insights.

Establish best practices for knowledge and quality management. Proactively manage risk, security and compliance topics by conducting assessments and minimizing audit exposure, penalties and unplanned expenditures.

Own cost optimization and financial management activities, including budgets, forecasting, investment planning, chargebacks, rationalization, reharvesting, cost avoidance and savings.