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This role
As a Pre‑Sales Consultant, you’ll be responsible for:
Conduct high‑impact, tailored product demonstrations that map solutions to customer needs and drive buyer confidence Serve as the regional subject matter expert, providing sales teams with fast, accurate product insights and standard configuration guidance Perform system reviews and scoping for existing customers seeking enhancements or platform add‑ons.
Manage a clean handover process by conveying complete customer requirements and configuration context to Implementation teams to reduce onboarding friction Maintain deep knowledge of implementation frameworks to set accurate customer expectations from pre‑sale through go‑live Assist the Partnerships team in qualifying partner opportunities for technical compatibility and sales‑readiness.
Description
The Payroll Pre‑Sales Consultant is a pivotal, AI‑first role focused on supporting sales activities to increase platform adoption.
You will enable prospective and existing customers to quickly understand and derive value from the Employment Hero platform by delivering world‑class demonstrations, addressing technical queries, and ensuring seamless post‑sale transitions – which in turn makes employment easier for everyone.
Product knowledge and AI integration AI‑First Execution: Proactively leverage AI tools to improve personal efficiency and design cu
