Principal Consultant - ServiceNow

Darum lohnt es sich

Role OverviewAs a Principal ServiceNow Consultant at Devoteam, you will take on a leading role in strategic and complex ServiceNow transformation projects.

Requirements Min. 9 years of experience in the consulting or IT service industry, with at least 5 years of focus on ServiceNow.Proven experience in leading large, complex, and multi-modular ServiceNow implementations.In-depth expertise in the ServiceNow ecosystem, as well as in architecture, platform design, and technical implementation.ServiceNow Certified System Administrator (CSA) and at least one Certified Implementation Specialist certification, e.g., CIS-ITSM, CIS-ITOM, or comparable.Fundament knowledge in JavaScript, Glide API, and web services, such as REST and SOAP.Proficient in process modeling, process optimization, and translating professional requirements into technical solutions.Very good knowledge of German and English.Experience with agile methods, e.g., Scrum or Kanban.Knowledge of several ServiceNow areas, such as ITSM, ITOM, CMDB, CSDM, GRC, HRSD, CSM, or Asset Management.Hands-on experience with platform implementation, data modeling, integrations, and IT service processes.The ability to address technical and strategic topics in a target-oriented manner up to C-level.A visionary, advisory personality with ownership mentality and high quality standards.Experience in pre-sales, solution design, RFPs, or bid processes.Enjoy leading teams, sharing knowledge, and developing consultants.Independent working style, strategic thinking, and team strength.

Benefits Top-modern offices in Munich & FrankfurtRemote & Hybrid WorkingDevoteam Academy: Certified training & language courses includedInternational career paths for your next big stepGaming Lounge for the creative pause in betweenRegular events & team parties for real team spiritReferral bonus for employee recommendationsHigh-end IT equipmentExclusive discounts, e.g., on technology, fashion, travelJobRad & other mobility benefitsOccupational pension & wealth-generating benefitsMentoring & Onboarding Day for your perfect start with us You will act as lead architect and strategic advisor for our customers, translating business strategies into scalable, secure, and sustainable ServiceNow solutions.What You Will DoYour tasks will include leading workshops on requirement acquisition, process definition, reengineering, gap analysis, and solution architecture.

You will develop ServiceNow goal architectures, roadmaps, and technical specifications for enterprise-level implementations.Why It Might Be a FitWe are looking for a visionary, advisory personality with ownership mentality and high quality standards.

You will be responsible for the professional and technical quality of complex customer projects and contribute significantly to their success.