Das ist der Job
(Senior) IT Consultant (m/f/d) Microsoft Cloud D365 (CRM)
Permanent
About Heraeus
Making displays foldable?
Darum lohnt es sich
Act as a key contributor within the Heraeus IT team, working closely with business and IT stakeholders to design and evolve customer‑facing solutions across Dynamics 365 (Sales, Customer Service, Customer insights‑journey) and digital channels (e.g., portals). Helping hearts beat with medical innovations? Or breathing new life into precious metals?
As a family‑owned global technology group we help our customers to always being one step ahead. Whether production, research, sales or administration – we love being the invisible force behind innovation. We deliver world‑class quality in the areas of Metals & Recycling, Healthcare, Semiconductor & Electronics and Industrials.
As one of the top 10 family‑owned companies in Germany, we employ around 15,200 employees in 40 countries. The following challenges await you: Shape the Future of Customer Engagement with AI & Microsoft Cloud. At Heraeus, we are evolving our digital customer landscape beyond traditional CRM.
By combining Microsoft Dynamics 365 with emerging AI capabilities (e.g., Copilot, automation, and data‑driven insights), we are redefining how we interact with our customers across all channels. Identify and shape innovation use cases, especially leveraging AI capabilities (e.g., Microsoft Copilot, predictive analytics, automation) to enha