Solution Consultant - DACH

Das ist der Job

Your goal is to remove technical blockers, optimize architecture, and drive seamless platform adoption.

Darum lohnt es sich

You will collaborate with internal technical teams, product managers, and customer stakeholders to design scalable and efficient solutions tailored to the client’s business and technical requirements. Troubleshoot and resolve technical issues during implementation and ongoing use, in close collaboration with internal engineering and product teams.

Advocate for customer needs and business use cases within the Insider One product team. Be part of a diverse team that is as global as it gets — where every voice is heard and 50+ nationalities build together. Help build the team you want to work with and enjoy rewarding referral bonuses.

From global retreats to team-building activities, expect year-round events that turn into lifelong memories. About Insider One (condensed) Insider One is the leading platform that brings everything marketing and customer engagement teams need in one place.

We are powered by 1,500+ team members representing 50+ nationalities across 30+ offices, with AI at our core and an integrated Customer Data Platform (CDP). Overview As a Solutions Architect, you will play a critical role in ensuring the successful technical onboarding, integration, and expansion of our platform across strategic client accounts.

You will act as a trusted technical advisor and solution partner, working hand-in-hand with our partners to accelerate implementation, resolve complex issues, and ensure long-term value from Insider One. Responsibilities Own the technical relationship with assigned accounts from onboarding through adoption and expansion.

Proactively engage with client-side technical stakeholders to understand their infrastructure, digital transformation goals, and success metrics. Lead technical workshops and deep-dive architecture sessions to align Insider One solutions with client business objectives.

Run pilots and proof-of-concept (PoC) initiatives to demonstrate business value and drive successful production rollouts. Escalate and manage technical blockers efficiently, facilitating solutions by leveraging cross-functional expertise.

Share best practices to guide long-term customer strategy and help them maximize the impact of Insider One solutions. Proven experience in complex technical solution design, system architecture, or implementation of SaaS platforms.

Proven ability to build trusted relationships with senior IT leaders and influence technical decision-making in large or strategic client accounts. Strong project and stakeholder management skills, including experience with pilots, proof of concepts, and scalable deployments.

Technical knowledge of cloud infrastructure, hybrid systems, and system integration best practices. Knowledge of one or more of the following technologies: JavaScript, HTML, CSS, REST APIs, XML, and database technologies. Experience with marketing technologies, SaaS platforms, mobile applications, or API integrations is strongly preferred.

Familiarity with webhooks, CDPs, or personalization engines is a plus. Excellent communication skills, both written and verbal, with the ability to translate complex technical ideas into actionable business solutions. Strong communication skills in English and German; Dutch would be an asset.

Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills. Feed your curiosity with access to learning resources and professional development tools. Become a Shareowner through our ESOP and own a piece of what you build.

Opportunities to give back to your community through volunteering and purpose-driven social impact projects. We are backed by investors including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2,000+ customers from startups to Fortune 500s.

We are recognized as a leader in marketing and customer engagement capabilities and are committed to social responsibility.

We provide equal opportunity in a zero-discrimination workplace and do not discriminate based on sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status. #J-18808-Ljbffr