ph3Responsibilities /h3ulliTelephone technical advice primarily for business partners (installers) as Level 1 support /liliSupport for field service operations /liliSelling repair services and coordinating processing: quotations, work orders, deliveries, returns, warranties, and goodwill approvals /liliAssistance in handling problematic installations/systems /liliTele‑diagnostics using digital tools /liliSales of spare parts and repair services with coordination of processing: quotations, orders, deliveries, returns, warranties, and goodwill approvals /li /ulh3Requirements /h3ulliCompleted technical basic training in HVAC with further vocational/professional development /liliExpert advice on hydraulic, refrigeration, and electrical matters /liliStrong communication and teamwork skills /liliSafeguarding Viessmann's interests when dealing with customers /li /ul /p #J-18808-Ljbffr