Principal ServiceNow Consultant

Darum lohnt es sich

Role OverviewAs a Principal ServiceNow Consultant at Devoteam, you will take a leading position in strategic and complex ServiceNow transformation projects.

You will accompany international companies in the digital transformation of their IT and enterprise service processes.What You Will DoYour tasks will include leading workshops on requirement acquisition, process definition, reengineering, gap analysis, and solution architecture. You will lead teams, share knowledge, and develop consultants.

Requirements Min. 9 years of experience in the consulting or IT service industryAt least 5 years of focus on ServiceNowDemonstrated experience in leading large, complex, and multi-modular ServiceNow implementationsIn-depth expertise in the ServiceNow ecosystem, as well as in architecture, platform design, and technical implementationServiceNow Certified System Administrator (CSA) and at least one Certified Implementation Specialist certificationProfound knowledge of JavaScript, Glide API, and web servicesProficient in process modeling, process optimization, and translating professional requirements into technical solutionsVery good knowledge of German and EnglishExperience with agile methods, such as Scrum or KanbanBenefitsTop-modern offices in Munich & FrankfurtRemote & Hybrid WorkingDevoteam Academy: Certified training & language courses includedInternational career paths for your next big stepGaming Lounge for the creative pause in betweenRegular events & team parties for real team spiritReferral bonus for employee recommendationsHigh-end IT equipmentExclusive discounts, e.g., on technology, fashion, travelJobRad & other mobility benefitsOccupational pension & capital-forming benefitsMentoring & Onboarding Day for your perfect start with us You will act as lead architect and strategic advisor for our customers, translating business strategies into scalable, secure, and sustainable ServiceNow solutions.

You will develop ServiceNow goal architectures, roadmaps, and technical specifications for enterprise-level implementations.

You will act as a subject matter expert for several ServiceNow modules and conceive complex integrations and customer-specific applications on the ServiceNow platform.Why It Might Be a FitWe are looking for a visionary, advisory personality with an ownership mentality and high quality standards.

You will be responsible for the professional and technical quality of complex customer projects and contribute significantly to their success.